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Job Details

Bilingual Legal Aid Client Assistant

Company name
Harriett Buhai Center for Family Law

Location
, CA, United States

Employment Type
Full-Time

Industry
Legal

Posted on
Sep 15, 2022

Valid Through
Dec 29, 2022

Profile

The Client Assistant plays a vital role in providing low-income persons, many of whom are victims of domestic violence, with high quality and compassionate assistance to solve their family law problems. The Client Assistant’s job requires a range of attributes, including a desire to help others and strong administrative and technical competencies. The Client Assistant is part of a team of knowledgeable and supportive co-workers and volunteers in a legal aid office committed to addressing the most challenging social justice issues of our time: inequality, domestic abuse, economic insecurity, and the well-being of vulnerable children.





Key Features of the Job:





  • As the initial contact for prospective clients, the Client Assistant provides information, and direction to a wide variety of callers, many in distress, seeking the Center’s services;


  • Helps determine whether prospective clients will qualify for the Center’s services by carefully determining their eligibility and completing required forms;


  • Maintains file records, schedules appointments, uses databases, communicates regularly with clients, aids staff lawyers/volunteers, and performs other tasks related to client cases and the administration of the Center’s business, as needed;


  • Travels to outreach sites throughout the County to conduct eligibility and screening services in neighborhood locations, at community colleges, and other sites.






Essential Job Qualifications:





  • Associates (AA) or Bachelor’s degree (BA or BS) from an accredited institution of higher learning;


  • Oral fluency and proficiency in English and Spanish; ability to write satisfactorily;


  • Access to reliable transportation to outreach sites; valid CA driver’s license and proof of motor vehicle insurance;


  • Availability to work some Saturdays;


  • Tech-savvy including demonstrated ability to quickly adapt, learn new platforms, tools, and processes;


  • Ability to ensure a confidential remote work environment as needed.






Start Date: ASAP

Position: Full-time, non-exempt, 37.5 hours/week

Salary and Benefits: Salary: Commensurate with experience and Center resources. Benefits include: medical, dental, and vision insurance; voluntary employee retirement plan; paid vacation and holiday leave; reimbursed travel and educational expenses; professional development; experience in a legal aid office.

Location: Temporarily remote; Office in Los Angeles/Koreatown





How to Apply:

Interested persons should email a cover letter and resume to: jobs@hbcfl.org

Please write “Client Assistant” in the subject line.





No phone calls, please. Position open until filled.



Company info

Harriett Buhai Center for Family Law

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